• The Intersect Group
  • $116,090.00 -167,990.00/year*
  • Carrollton, TX
  • Information Technology
  • Full-Time
  • 1617 Sutters Mill Dr

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Sr. Support Engineer - Windows / Linux

The Intersect Group's client in Carrollton, TX is hiring for Sr. Support Engineers to provide system analysis for all our client's systems running on Windows and RedHat Enterprise Linux. The primary focus of this position is around the effectiveness and reliability of the client's systems design. Building relationships with all of our internal and external customers is an important aspect for this position

Essential Duties


Works with designated personnel to aid in providing proactive support for production our client's based applications.


Diagnose and track assigned trouble tickets, triage production issues, document requirements back to development, and perform break fix in a system down situation.


Problem resolution will require working with all members of IT Operations (Systems Administration, Database Administration, Network Administration) to help resolve or identify issues within our production environment.


Helps maintain and administer our preproduction environment


Production systems analysis.


Subject matter expert for RedHat Enterprise Linux, Java, JBoss, Tomcat and open source products.


Documentation of system designs and implementations.


Stability of Supported Applications.


SAN needs for SCN infrastructure.


Expertise on the SCN recording systems.

Knowledge, Skills, and Abilities


Exceptional communication skills, both oral and written


Strong problem solving skills


Ability to work effectively in a team environment with associates.


Capability of effective planning and priority setting.


Skills in system trouble shooting and problem resolution


Good, planning and organization skills


Works good within a cross departmental team environment


Excellent analytical skills


Able to articulate accomplishment/progress


In depth understanding of the bash shell and scripting


Strong teamwork skills

Minimum Qualifications


Bachelor's degree or equivalent work experience.


6+ years of work experience supporting RedHat Enterprise Linux and/or Windows.

Preferred Qualifications:


Play Framework, Akka, Hazelcast


Basic skills in IIS, .NET


RHCE/RHCSA certification


DevOps automation skills


Programming skills


Knowledge in Debian


Databases: Oracle 11g, MYSQL, ElasticSearch, MongoDB


Languages: php, Perl, T-SQL, PL/SQL, Java/J2EE, bash, python


Telecom Background

Interested candidates please send resume in Word format Please reference job code 65961 when responding to this ad.




Associated topics: application architect, architecture, backend, c/c++, design, design pattern, java, maven, project architect, senior software developer

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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