tomballtexas | Call Center - CUSTOMER SERVICE REPRESENTATIVE II in Houston, TX

Call Center - CUSTOMER SERVICE REPRESENTATIVE II

  • The Judge Group
  • $33,570.00 - 50,280.00 / Year *
  • Houston, TX 77246
  • Full-Time



Our client is currently seeking a Call Center - CUSTOMER SERVICE REPRESENTATIVE II located Houston, TX


This job will have the following responsibilities:
  • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
  • Requires a high school diploma or equivalent and 4-6 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
  • Bi-Lingual (Spanish/English) is preferred, but not mandatory
  • Candidate must score 90% or better on a Customer Service Scenario Testing module, results must be submitted with candidate in Beeline.
  • Manager is looking for excellent Customer Service Experience, call center experience is not necessary, will train up successful candidates on site for the position.
  • Shifts are from 7-4pm, 8-5pm, and 9-6pm M-F.
  • Manager is looking for motivated self-starters with demonstrated attention to detail in this high-volume call center setting.




Associated topics: call center, clerk, client, customer care, customer care specialist, intern, internship, phone, support, technical support


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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